HelpDesk Services
Get support and solutions ---- with just a single call or click
Each and every Compuwork client can access our helpdesk services, where we provide assistance for system and computer troubleshooting answers to various technologies and training related queries. Compuwork supports a wide range of healthcare facilities and medical practices of almost each size—- to an individual practitioner to big groups with the help of our more than 100 physicians in Canada and US.
With responding to your technology questions and issues, our help desk is also practical. The Compuwork help desk keep monitoring different client’s devices with the help of state of art technology in order to identify internet connectivity, critical security issues and system outages. In most of the case, this enables us to prevent and resolve different issues prior to causing problem or downtime to any client.
How we assist you
- Different software updates such as EHR and PM
- Sourcing of equipment and computers for your practice
- Answers to different technologies related queries
- 24/7/365 remote monitoring of your devices
- Advice and vendor support for internet, PM selections, telecom and EHR
- Remote support and phone facility support to diagnose and resolve your issue
- Scheduling of on-site technicians
